Terms & Conditions

Last updated: October 2024

✍️ Terms

These terms and conditions govern your financial relationship with Abell Banking Corporation Ltd (hereinafter referred to as "Abell Money"). By opening an account with us, you agree to the terms and conditions outlined below. You also affirm that you have provided us with accurate and complete information required to create your account, as well as all paperwork, pictures, and information necessary for us to meet our regulatory requirements.We reserve the right to terminate your agreement with us if we believe you have breached any of these conditions.

📜 User License

This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy materials from the website
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial), without our written permission
  • Attempt to decompile or reverse engineer any software contained on Abell Money's websites
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Abell Money at any time.

⚠️ Disclaimer

The materials on Abell Money's website are provided on an 'as is' basis. Abell Money makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Abell Money uses its best endeavours at all times to render accurate data/reports to you our customer.

⚖️ Limitations

In no event shall Abell Money or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our services, even if the likelihood of such damage has been communicated to Abell Money in writing.

If our service is interrupted at any time and causes you losses, please contact us directly through your normal customer service contact, and we will investigate promptly.

⚔️ Governing Law

These terms and conditions are governed by the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the UK courts to adjudicate on any dispute.

🤝 Consumer Duty

Our Commitment to Consumer Duty

In accordance with the FCA's Consumer Duty requirements, Abell Money is committed to delivering good outcomes for our retail customers. We adhere to the following key principles:

Products and Services

Our products are designed to meet your needs and deliver fair value

Price and Value

We ensure our products and services represent fair value and are priced transparently

Consumer Understanding

We communicate clearly and provide the information you need to make informed decisions

Consumer Support

We provide the support you need, when you need it, and make it easy to resolve issues

🛡️ Data Protection and Privacy (GDPR)

At Abell Money, we adhere to the highest standards of data protection under the UK GDPR and Data Protection Act 2018. We process personal data lawfully, fairly, and transparently.

Legal Basis for Processing

  • Contractual Necessity - to provide our banking services
  • Legal Obligation - to comply with financial regulations
  • Legitimate Interests - to improve our services and protect against fraud
  • Consent - for marketing communications (where applicable)

Data Retention

We retain your data for the duration of our business relationship and as required by financial regulations (typically 5-7 years after account closure).

Your Rights

  • Access your personal data
  • Request corrections or deletion
  • Data portability
  • Object to processing
  • Withdraw marketing consent
  • Lodge complaints with the ICO

👎 Complaints

If you have a complaint, please contact us and we'll do our best to fix the problem. If you're still not happy, and are an eligible small business, you may be able to refer your complaint to the Financial Ombudsman Service - https://sme.financial-ombudsman.org.uk. The Financial Ombudsman for Small Businesses website has more details, including how to check your eligibility.

Contact Us

For any questions about these terms or to exercise your data protection rights, contact our Data Protection Officer:

Email

compliance@abellmoney.co.uk

Post

Data Protection Officer
Abell Business Corporation Limited
128 Cannon Workshops, Cannon Drive
Canary Wharf, London, E14 4AS